Healthy Gaming

At imo88 Responsible Gaming
Our Commitment

Gaming is entertainment — not stress or addiction. imo88 believes every player has the right to a safe, healthy, and enjoyable experience. That is the purpose behind our responsible gaming policy.

24/7
Support
18+
Age Limit
100%
Voluntary Control
Instant
Self-Exclusion

Let the Game Begin Fun, not to chase losses

Responsible gaming means enjoying gaming in a way where you stay in control — of your time, your money, and your mental state. At imo88, we believe online gaming is only a positive experience when it is used as a controlled form of entertainment.

Many players in Bangladesh come to an online betting platform for the first time simply for entertainment. But sometimes, without realizing it, they end up spending more time or money than intended. imo88's Responsible Gaming program is designed to help prevent exactly that.

We believe gaming and betting are social activities — where the experience matters more than winning or losing. That's why imo88 provides a range of responsible gaming tools and support to help you make the right decisions.

imo88's Commitment: We are more than just a gaming platform — we take responsibility for your wellbeing and financial safety too.
Standards for Healthy Gaming Habits
Budget Control95%
Time Management90%
Mental Health Awareness88%
How Self-Exclusion Works97%
Parental Controls85%

* Based on imo88 user satisfaction surveys

For Responsible Gaming imo88's Tools

Every player has different needs. That's why imo88 offers multiple tools that you can customize to suit yourself.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. The most effective way to stay in control of your budget.

Session Time Limit

Decide in advance how long you want to play. When the time is up, imo88 automatically ends the session — protecting you from excessive play.

Reality Check Reminder

At regular intervals, imo88 reminds you how long you have been playing and how much you have spent. This awareness helps you make better decisions.

Cooling-Off Period

Need a break? Temporarily close your account for anywhere from 24 hours to 6 weeks. Logging in and placing bets will be completely disabled during this time.

Self-Exclusion

Permanent self-exclusion options are available ranging from 6 months to 5 years. Your account cannot be reactivated during this period, making it an effective measure for those dealing with serious issues.

Parental Control Support

If you feel a family member is gaming excessively, contact us. We extend our support to families as well, to help ensure a safe gaming environment for everyone.

Limits Setting Steps

Using responsible gaming tools at imo88 is simple. Set your preferred limits in just a few steps and play with complete peace of mind.

1
Log In to Your Account

Log in to your imo88 account and click the profile icon in the top right corner.

2
Open Responsible Gaming Settings

Go to the "Responsible Gaming" section from the profile menu. You'll find all the tools together in one place.

3
Set Your Limits

Deposit limits, session time, or self-exclusion — activate whichever tool suits your needs.

4
Confirm & Save

Once you confirm your limit, it will take effect immediately. You will receive a confirmation message.

5
Contact Support If You Need Help

If you need help, our 24/7 support team is here for you and can walk you through all available settings.

The Difference Recognize

Topic Healthy Gaming Warning Signs
Purpose For Entertainment To get a refund
Budget Staying Within Your Limits Repeatedly Breaking Limits
Mindset Accepting a Loss Anger or Frustration After Losing
Time Planned Time Playing Through the Night
Relationships Informing Family Playing in Secret
Control Stop Anytime Unable to Stop
Please Note: If any of the warning signs above apply to you, take a break immediately and contact our support team.

Self-Assessment Questionnaire

Answer the following questions honestly. If more than two answers are "Yes", pause and seek help.

1

Are you spending more time or money on gaming than you planned?

2

After a loss, do you place more bets trying to win that money back?

3

Are you hiding your gaming or lying to family and friends about it?

4

Do you feel restless, irritable, or low when you stop gaming?

5

Is gaming affecting your daily responsibilities, family life, or social relationships?

6

Have you borrowed money or dipped into savings to cover gaming expenses?

7

Are you gaming to escape stress, loneliness, or anxiety?

If more than two answers are "Yes": This is a serious concern. Use imo88's self-exclusion feature or seek professional help. You are not alone — asking for help is a sign of strength.

Imo88's Responsible Gaming Policy

Age Verification

Imo88 enforces strict age verification at registration. Accounts for users under 18 are not approved, and KYC documents may be requested when necessary.

Harm Minimization

If unusual betting patterns are detected, imo88 automatically sends an alert and reviews the account if needed to take steps that minimize harm.

Mental Health Support

If you need professional support for gaming addiction, we will direct you to the right resources. Your mental wellbeing matters to us.

Transparent Information

Imo88 is committed to honesty and transparency. Full information on winning odds, rules, and risks is provided so you can make informed decisions.

About Responsible Gaming FAQ

Your account cannot be reactivated before the self-exclusion period ends. This is intentional — it prevents impulsive decisions from undoing your commitment. Once the set period has passed, you may submit a reactivation request through support.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit requires a 24–72 hour cooling period. This delay is intentional — to prevent a hasty, emotionally driven decision from causing harm.

If someone in your family is struggling with a gaming addiction, please reach out to our support team. We review accounts upon third-party requests and take the necessary steps. A dedicated support process is also available specifically for family members.

A cooling-off period is a short-term break (24 hours to 6 weeks) used to manage temporary stress or fatigue. Self-exclusion is a long-term decision (6 months to 5 years) for cases of serious addiction. During self-exclusion, all promotional communications are also suspended.

Yes, all of imo88's Responsible Gaming tools are completely free and available to all registered users. Deposit limits, session time, cooling-off, and self-exclusion — everything is easily accessible from your account settings.

Consulting a mental health professional is the most effective approach for gaming addiction. In Bangladesh, the National Institute of Mental Health (NIMH) and various private counseling services are available. The imo88 support team can also point you in the right direction.

Play responsibly, Get the Best of imo88

Join imo88 and use our responsible gaming features to enjoy a safe and fun experience. Your safety is our top priority.

For players aged 18 and above. Please game responsibly.

বাংলা